Our xfinity comcast troubleshooting cable box

Cable boxes "offline," cannot connect smart tv | Xfinity ...


27-03-2020· I got rid of the separate router because the guy at the xfinity store told me i ddn't need it anymore. Like I said, the TV box and channels work fine...but neither of the brand new smart TVs will recognize the internet & the xfinity app shows that all cable boxes are "offline"

Reset cable box | Xfinity Community Forum


The last one is the one giving me trouble. based on what you posted you have an Xg1v4 DVR and 2 Xg2 set top boxes. those models are all hubs and have their own tuners. the one giving you trouble may not have the coax connector properly installed between the wall and the 'cable TV IN' coax connector. when a hub won't connect you usually get an ...

Channel should be available shortly | Xfinity Community …


16-11-2020· Since a second box is working, this is most likely due to a poor connection in your home. Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well.

Why does my Xfinity Box say boot? - AskingLot.com


13-02-2020· Try physically unplugging the box from the back (not the wall outlet) for 30 seconds and connecting it again. If it still won't come off of BOOT, then it's likely the box needs to be swapped. If you don't want to wait for a technician, you can always take it to the nearest service center or Xfinity store.

Comcast Customer Service - Xfinity Technical Support


Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.

Troubleshooting Issues with the Cable Box | Xfinity ...


11-10-2020· Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the ...

Basic Self Installation Troubleshooting - Xfinity Support


General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight", including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...

X1 Wireless TV Box FAQs - Xfinity Support


X1 Wireless TV Boxes (Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to watch TV over the in-home connection,X1 Wireless TV Boxes have the same functionality as other non-DVR X1 devices. For more information on Xfinity Flex streaming TV Boxes ...

What does it mean when your Comcast box says case?


17-04-2020· Simply so, what does it mean when the Xfinity box says CASt? If you have unplugged and rebooted your X1 box that is not good. The box is fried. RDK-03003 means the box. has a totally unusable connection to the Comcast network. Subsequently, question is, how do I fix my Comcast cable box? Try these tips. Check the power on your devices.

Basic Self Installation Troubleshooting - Xfinity Support


General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight", including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip.

Restart Your X1 TV Box - Xfinity Support


Restart Using the Power Button. If your TV has a Power button: Ensure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.

Re: Troubleshooting Issues with the Cable Box - Xfinity ...


16-10-2020· Re: Troubleshooting Issues with the Cable Box. Greetings, @Ezz1r! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! We apologize to hear of the issues you are running into with the new cable box. We would like to have a further look into this to see what could be going on.

HOW TO HOOK UP A COMCAST XFINITY CABLE BOX - …


14-09-2017· Hello to all my FansI know all of you have commented on doing my video in 4-k but for the time being this is not possible as I'm just starting out with my ch...

How To Reset Xfinity Cable Box : Fool Proof Methods [2021]


07-05-2021· Through The Help Menu If you have your Xfinity remote, you can force your cable box to restart through the Help menu.

How to Reset your Comcast Xfinity TV Cable Box - YouTube


04-08-2019· This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).

Troubleshooting your Xfinity TV | Xfinity


The video cables between your TV and X1 TV box should be firmly connected. The coaxial cable should be firmly connected to the X1 TV box and wall jack. Make sure your HDMI cable is plugged into your TV and the HDMI out port of your X1 TV box. Turn off your TV and X1 TV box, …

Re: Troubleshooting Issues with the Cable Box - Xfinity ...


15-10-2020· Re: Troubleshooting Issues with the Cable Box. Greetings, @Ezz1r! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! We apologize to hear of the issues you are running into with the new cable box. We would like to have a further look into this to see what could be going on.

X1 cable box squeals : Comcast_Xfinity


X1 cable box squeals. Official Reply. My X1 cable box has been intermittently producing high pitched squeaks and squeals. I tried to exchange the box at an Xfinity store, but they did not have a replacement in stock. I was told by a rep there that I could easily order a new one online, but I …

Cable box won't turn on | Xfinity Community Forum


Cable box won't turn on. The xfinity chat was infuriating. My cable box won't turn on. I tried troubleshooting but it says a signal can not be reached. I unplugged and plugged the cable box and tv and still the troubleshooting says a signal can not be reached. Please help.

X1 box problems | Xfinity Community Forum


09-01-2020· Comcast Techs have been out here several times and played with hardware. I put a different smart TV on the box and HDMI ports 1 and 2 would not work with the box. These ports work fine with my laptop. HDMI port 3 would work with the Comcast box.

How To Reset Xfinity Cable Box : Fool Proof Methods [2021]


07-05-2021· How to reset Xfinity cable box is one of the most frequently asked questions of every Comcast customer.. Although Comcast is the most massive cable television service provider in the United States, you may still get frustrated because of several …

Troubleshooting Issues with the Cable Box - …


11-10-2020· I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, ... r/comcast_xfinity ...

Cable Box problems : Comcast_Xfinity - reddit


I have a 2 problems with my Xfinity HD/DVR cable box. One is intermittent, but super super annoying. The other is consistent. Problem 1: Every now and then the audio will start glitching (skipping audio track sounding or some popping sounds, super annoying). This happens more often when I'm watching something on the DVR.

6 Common Comcast Xfinity Problems & Fixes


07-03-2018· Your Comcast Xfinity cable box is what connects to your TV and Comcast's network to bring you your favorite shows. If it's not working well, you can't watch TV. …

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